FAQ's

We sell and lease handwriting technology to individuals, small businesses, and even large corporations. Our customers range from 1 to 300+ machines in their facilities. Anyone that wants to produce handwritten mail with ease.

For customers that need less than 10 machines, purchasing is the available option. Leasing is built for companies producing large volumes of handwritten mail, usually selling the service. 

Yes every machine sold comes with 1-year maintenance. After that year, you can renew on an annual contract. 

Once you purchase a machine through our web portal. Support and Logistics will reach out to you to confirm your purchase, confirm your shipping address, and send you a welcome packet with instructions and videos. The machine should arrive 2 weeks after your purchase date. 

Yes this is an automatic feed machine. The elevator will load and continue to feed the machine until the stock runs out or the job finishes. 

The machine can write up to 110 envelopes an hour. There are many variables when it comes to speed: word count, font size and spacing, speed setting, and font style. That number was calculated by writing a standard 3-line address on an envelope.

We utilize a font creation software that was made by us. Designed to replicate the uniquness of a true handwriting style. All fonts have 5-15 versions of each letter, those versions are then randomly placed on ever single piece written by the machine. Thus, no two mail pieces will look the same. 

The new Uniprod machine was designed to eliminate the knowledge barrier or operating mail equipment. This machine was designed to allow anyone in an office environment to operate successfully. 

No we do not offer any returns after a purchase. We do offer a buy-back program where the machine is shipped back to us for inspection, and then an offer is sent. The maximum amount we pay is $7,250.

We give a standard benchmark of 5,000 "packages" per month per machine. A "package" is a handwritten envelope and handwritten insert. This is calculated with a standard amount of work hours during the week, this number can be increased easily. 

NO! The machine can run without you present for quite a while. Once it runs out of paper or ends the job, theres an alert system that will notify you it needs attention. In our larger customers operations, 1 person runs 40 machines simultaneously. 

The machine can hold 150 envelopes or 400 sheets of paper. Thus, allowing the machine to run for hours without your input. 
 

You'll upload your data in the software we provide you. The data must be in excel or csv format. Once uploaded, you can create completely variable messages, a mix of variable and static, or all static. 

It can hold any pen, marker, even a pencil! We've seen clients use all types of things to increase the response rates of their mailings.

The machine has a small footprint, under 3ft x 3ft. Fits on an office desk top. Weights 75lbs. Writes extremely quiet, allowing for normal office opperation to continue around it. 

Yes shipping is included in the purchase price. 
 

2 weeks

The machine comes in two pieces. You will have to assemble the, but we provide videos, documentation, and complimentary zoom call if you run into any problems.